Privacy Policy

Four Groundworks & Landscaping, of 7 MacLean Road, Bournemouth, Dorset, BH11 8EJ, is the data controller for any personal information you give us through this website. This policy explains what we collect when you contact us or ask for a quote, how and where we collect it, how we use it, who we share it with, how we keep it secure, and the rights you have over it.

Information we collect, and how we collect it. We collect your name, postcode, email address, phone number and the details of your enquiry directly from you, in one of two ways: when you fill in the quote or contact form on this website, or when you call us on 07886 075828 and tell us about your job so that we can follow it up. We do not buy or receive your details from anyone else.

How we use it. We use these details to respond to your enquiry, arrange a site visit, prepare a fixed-price quote and carry out any work you go on to book with us. We do not use your information for marketing you have not asked for, and we do not sell or rent it to anyone.

Why we can use it. We rely on our legitimate interest in replying to people who have asked us a question, and on taking steps you have requested before entering into a contract, such as preparing a quote for a job.

Who we share it with. Your enquiry is only seen by the people at Four Groundworks & Landscaping who need it to answer you and carry out the work. We also use a small number of suppliers to run this website and our enquiry system, and your data passes through them only for that purpose and only on our instructions: our website hosting and privacy-focused analytics are provided by Vercel Inc., and, where a Google Analytics ID is configured and you have accepted analytics cookies, usage data is also processed by Google Ireland Limited. We do not otherwise share, sell or rent your details to any third party.

Cookies. This site only sets cookies needed to make it work correctly, or, where you accept them, analytics cookies to see how it is used. We do not use cookies for advertising. See the cookie banner on this site for the current list, and we will update this policy if that changes.

Keeping your data secure. We use a reputable hosting provider (Vercel) with encrypted connections (HTTPS) between your browser and our website, and we limit access to enquiry data to the people at Four Groundworks & Landscaping who need it. We take reasonable technical and organisational steps to protect your information against loss, misuse or unauthorised access.

International transfers. Our hosting and analytics suppliers (Vercel Inc. and, where used, Google Ireland Limited) operate infrastructure that can process data outside the UK. Where that happens, it is covered by that supplier's own UK/EU-approved safeguards, such as the UK International Data Transfer Addendum or equivalent standard contractual clauses. We do not otherwise transfer your data outside the UK.

How long we keep it. We keep your enquiry and job details for as long as we need them to deal with your enquiry, carry out the work and deal with anything that arises afterwards, and to meet our legal and accounting obligations, and no longer.

Your rights. Under UK data protection law you can ask us to see the information we hold about you, correct it if it is wrong, delete it, or restrict or object to how we use it. You can also ask for your information to be moved to another organisation.

Contact us about your data. To ask us anything about the information we hold about you, call us on 07886 075828 or write to us at 7 MacLean Road, Bournemouth, Dorset, BH11 8EJ. If you are not happy with our answer, you can complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk.

Changes to this policy. We may update this policy from time to time to reflect changes in the way we handle your information. The version published on this page is always the current one.